CSR Services
Trained customer service representatives for your store — answering tickets, chats and emails in your brand voice, so no customer is ever left waiting.
What’s included.
- ▸Email and live-chat support coverage
- ▸Order tracking, returns and refund handling
- ▸Reps trained on your products, policies and tone of voice
- ▸Works inside Gorgias, Zendesk, Freshdesk and Shopify Inbox
- ▸Quality checks and weekly reporting
- ▸Coverage that scales with your store
Our approach.
No scripts, no cold hand-offs. We train reps on your products, policies and tone of voice, so every reply feels like it came from your own team. Related services: Retention Marketing · Klaviyo Management.